This Privacy Policy describes how Sort Storage LLC ("Sort Storage," "Sort," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, mobile applications, and services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use.
HOW WE COLLECT AND USE INFORMATION
Information You Provide Directly
We may collect personal information such as your first and last name, phone number, email address, physical address, and payment information when you use or register for our Services. For example, we may collect your name, email, phone number, address, and payment information when you create an account or subscribe to a storage plan. We may also collect your contact information when you contact customer service, or otherwise communicate with us for account verification or other service-related matters.
Information from Third-Party Sites
We may receive information about you from third parties and combine that with information we collect through our Services. For example, when you interact with us through social media sites or third-party services (such as when you like, follow, comment, or share Sort content on Facebook, Twitter, or other sites), we may receive information from the social network, including your profile information, picture, user ID associated with your social media account, and any other information you permit the social network to share with third parties.
Information from Other Sources
We may receive information about you from third parties to verify identity or payment information, update our records, or better provide the Services. We also collect publicly available information about you and may receive your information from distribution partners, data services, marketing firms, and analytics partners.
Job Application Information
Through our recruitment process, we may collect your full name, email address, phone number, resume, cover letter, immigration status, state of residence, gender, race, and any additional information you choose to provide. We may also collect background check information including professional and educational history, and criminal history that may be relevant for a position, when permitted by applicable law.
COOKIES AND OTHER TRACKING TECHNOLOGIES
We, and our third-party partners, automatically collect certain types of usage information when you use our Services, read our emails, or otherwise engage with us. We typically collect this information through tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, and similar technology.
Information We Collect Automatically
- •Device information (IP address, browser type, operating system, unique device identifiers)
- •Usage information (pages visited, links clicked, email interactions)
- •Location information (GPS coordinates or approximate location from IP address)
- •Analytics data to measure traffic and usage trends
Google Analytics & Maps
We use Google Analytics to help us measure traffic and usage trends for the Services. We also use the Google Maps API to gather information about your location for service delivery purposes. You can learn more about Google's practices at http://www.google.com/policies/privacy/partners.
Cookie Preferences
Most browsers allow you to: (i) change your browser settings to notify you when you receive a cookie; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that disabling cookies may negatively impact your experience using the Services.
HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
HOW WE SHARE YOUR INFORMATION
We may share your personal information in the following instances:
With Sort Storage Companies
Other companies owned or controlled by Sort Storage, including subsidiaries and parent entities.
With Service Providers
Third-party vendors that perform services on our behalf (payment processing, delivery, analytics).
With Business Partners
Partners with whom we do business, subject to their separate privacy notices.
For Legal Compliance
As required by law, subpoena, or to protect rights, property, or safety.
Business Transactions
In connection with mergers, sales, reorganizations, or similar proceedings.
ONLINE ADVERTISING AND THIRD-PARTY TRACKING
Interest-Based Advertising
We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history. This information is typically collected through cookies or similar tracking technologies.
Social Media Advertising
We display targeted advertising through social media platforms like Facebook, Instagram, and Twitter. These advertisements are governed by the privacy policies of those social media companies.
Cross-Device Linking
We may link your various devices to provide consistent experiences and relevant advertising across your devices.
Opt-Out Options
- • Network Advertising Initiative: networkadvertising.org/choices
- • Digital Advertising Alliance: aboutads.info/choices
- • Mobile devices: Enable "Limit Ad Tracking" (iOS) or "Opt-out of Ads Personalization" (Android)
YOUR CHOICES ABOUT YOUR INFORMATION
You Have Control
Account Information
Update your profile information by editing your user profile screen.
Email Communications
Click the "unsubscribe link" in promotional emails. Service-related communications cannot be opted out of.
Calls & SMS Messages
Email support@sortstorage.com to opt-out of promotional calls or texts.
Modify or Delete Information
Contact support@sortstorage.com to review, modify, or delete your information.
HOW WE STORE AND PROTECT YOUR INFORMATION
Storage and Processing
Your information may be stored and processed in the United States or any other country where Sort Storage or its service providers maintain facilities. We retain your information as long as appropriate for business purposes or as required by law.
Security Measures
Sort Storage uses safeguards to preserve the integrity and security of information collected through our Services. However, no data transmission over the Internet can be guaranteed to be 100% secure.
Data Breach Protocol
In the event of a security breach, Sort Storage will investigate the situation and notify affected individuals as required by applicable laws and regulations.
CHILDREN'S PRIVACY
Sort Storage does not knowingly collect information from anyone under the age of 13. Our Services are not directed at children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete that information. If you believe we have information from or about a child under 13, please contact us at support@sortstorage.com.
LINKS TO OTHER WEBSITES AND SERVICES
The Services may contain links to third-party websites. These websites have their own privacy policies, and we do not accept responsibility for their policies. We strongly recommend that you read their privacy policies and terms of use. We are not responsible for the privacy practices or content on third-party sites.
HOW TO CONTACT US
If you have any questions about this Privacy Policy or the Services, please contact us at:
support@sortstorage.comCHANGES TO OUR PRIVACY POLICY
Sort Storage may modify or update this Privacy Policy from time to time to reflect changes in our business and practices. We will notify you about material changes by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website(s), or through other appropriate communication channels.
If you disagree with the revised Privacy Policy, you may cancel your account. If you do not cancel your account before the revised Privacy Policy becomes effective, your continued use of the Services will be subject to the revised Privacy Policy.
By using our Services, you acknowledge that you have read and understand this Privacy Policy.
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