TERMS OF
USE

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Website and Services thereafter. Your continued use of the Website or Services following the posting of revised Terms of Use means that you accept and agree to the changes.

The Website and its entire contents, features, and functionality (including text, design, images, video, audio, software, and the arrangement thereof) are owned by Sort Storage or its licensors and are protected by intellectual property laws. These Terms of Use permit you to use the Website for your personal use only. No rights are granted except as expressly set forth. Any unauthorized use may terminate your right to use the Website and may violate law.

Sort Storage, our name, logo, product and service names, designs, and slogans are trademarks of Sort Storage or its affiliates or licensors. You may not use such marks without our prior written permission. All other names and marks are the property of their respective owners.

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to:

• a)Violate any applicable law
• b)Impersonate any person or entity
• c)Transmit spam or unauthorized promotional materials
• d)Interfere with the proper working of the Website
• e)Introduce viruses or malicious code
• f)Attempt to gain unauthorized access to the Website, servers, or databases
• g)Engage in conduct that, in our judgment, may harm the Website, Company, or users

A reservation will guarantee your intake capacity details, including estimated storage capacity, rate, and any indicated savings; however, we reserve the right to cancel any reservation prior to a signed service order/checkout confirmation at our discretion. If canceled by us, we will refund any amounts you paid for that reservation.

You may store only personal property you lawfully own or control. We may refuse, remove, or require removal of prohibited items at your expense. You agree to comply with all facility rules applicable to stored property.

We target retrieval and delivery of requested items within 24 hours of a valid request, but timing may extend to 24–48 hours (or longer) due to third-party facility access rules, weather, traffic, safety, or events beyond our reasonable control. Delivery requires a confirmed time window and may involve surcharges for rush, off-hours, remote distance, difficult access, or rescheduling. We will use commercially reasonable efforts to meet targets; delays arising from third-party constraints or force majeure do not constitute a breach.

You agree to pay all fees shown at checkout or otherwise communicated, including storage, intake, documentation, retrieval/delivery, surcharges, and applicable taxes. Fees are auto-billed on a recurring basis unless otherwise stated. We may update pricing with 30 days' notice for future periods. Late fees and reasonable collection costs apply to past-due amounts.

If any amount remains unpaid for 15 days after the due date, we may suspend Services and deny further retrieval/delivery until all amounts are paid. We have a possessory lien on stored property for unpaid charges, expenses, and reasonable costs. You acknowledge the third-party facility may have its own lien rights that may be senior to our interest. After required notices and waiting periods under applicable law, property may be sold, recycled, donated, or disposed of to satisfy amounts owed, with any surplus handled as required by law. If we cannot reach you or collect payment within 30 days after due date following required notices, property may be deemed abandoned and handled pursuant to the foregoing.

You consent to receiving emails, text messages, and calls regarding reservations, service operations, scheduling, account status, feedback, and marketing for Sort Storage products and services. You may opt out of marketing messages at any time, but we may still send essential transactional messages. All information we collect is subject to our Privacy Policy.

You authorize us or our payment processors to charge your designated payment method for all fees and applicable taxes. You represent that the payment information you provide is accurate and that you are authorized to use it. Acceptance occurs when payment is received and an order confirmation is issued.

We may: (a) enforce these Terms and applicable policies; (b) take action we deem appropriate for suspected violations or illegal activity; (c) cooperate with law enforcement; (d) access stored property on an emergency basis when reasonably necessary to protect safety or comply with law; and (e) relocate stored property between third-party facilities in the same metropolitan area if facility conditions require, on notice to you when practicable.

The Website and Services are offered in the United States. We make no claims that they are accessible or appropriate outside the U.S. Access from other jurisdictions is at your own initiative and risk.

You agree to defend, indemnify, and hold harmless Sort Storage and its affiliates, officers, directors, employees, agents, and service providers from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms; (b) your stored property (including prohibited items); or (c) your misuse of the Website or Services, except to the extent caused by our gross negligence or willful misconduct.

No waiver of any term is a continuing waiver of that term or any other. If any provision is held invalid, illegal, or unenforceable, it shall be modified to the minimum extent necessary so the remainder remains in full force and effect.

These Terms of Use and our Privacy Policy constitute the entire agreement between you and Sort Storage with respect to the Website and the Services and supersede all prior or contemporaneous understandings regarding the subject matter.